Refund policy

Refund Policy

We operate with clear standards.

Refunds are accepted only under the conditions outlined below. By completing a purchase, you acknowledge and agree to this policy.

Eligibility for Refunds

Refunds may be considered only if:

  • The product arrives damaged or defective

  • The incorrect item is delivered

Requests must be submitted within 14 days of delivery.

Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind or personal preference

  • Items used, altered, or handled beyond initial inspection

  • Orders delayed due to incorrect shipping details provided by the customer

Process

To request a refund, contact us through the Contact page with:

  • Order number

  • Clear description of the issue

  • Supporting images, if applicable

Requests that do not meet these requirements will not be reviewed.

Resolution

Approved refunds will be issued to the original payment method after verification. Processing time may vary depending on the payment provider.

Final Note

We do not negotiate standards.
Orders that meet them are honored.
Those that do not, are declined.